We are offering FREE installation for new customers until December 31, 2024!
Contact us today for details.

How to Troubleshoot Connectivity Issues

1
Check how many devices are connected to the Internet. Turning off devices that aren’t actively being used improves internet speed. Turn off unused devices.
2
Try restarting the router. Doing this semi-frequently helps with internet speed, especially if you haven’t rebooted in over a month. From the options below, select the image that represents your internet equipment setup and follow the instructions to reboot your router.

Wireless Internet Equipment

Lakeland +Care Router

Lakeland +Care Router Learn More

Wireless Internet Equipment

Customer Provided Router

Lakeland +Care Router Learn More

Fiber Optic Equipment

Lakeland +Care Router

Lakeland +Care Router Learn More

Fiber Optic Equipment

Customer Provided Router

Lakeland +Care Router Learn More

Still Having Connection Issues?

If connection issues persist, check the cables to ensure they are not damaged. For additional connection assistance, contact us directly for a quick response. (260) 624-2013